Terms of Service

1. Acceptance

By creating an account or using Ventemori ("the app"), you agree to these Terms. The app is operated by Dennis Maximilian Thelen, Argelanderstraße 7, 53115 Bonn, Germany (see Impressum).

2. The service

Ventemori is currently a free app with no in-app purchases or subscriptions. Features may be added, changed, or removed over time.

3. Your account

• You must provide a valid email address and keep your password secure.
• You're responsible for activity that happens under your account.
• You must be at least 16 years old, or have parental/guardian consent, to use the app.
• Each person may use one account. Your account is personal: don't share it, sell it, or let someone else play on it.

4. Acceptable use

You agree not to:

• Harass, threaten, or abuse other users through quests, proof photos, or any other feature.
• Upload proof photos containing illegal content, someone else's personal data without consent, or anything sexually explicit or otherwise unlawful.
• Impersonate another person or misuse another user's account.

Fair play

Rewards in Ventemori — XP, levels, Gold, Stardust, Venti Jewels, badges, gear, Star Shards, event placements and any other in-app reward — are meant to be earned by doing real quests with real people. You agree not to:

• Create or use additional accounts (for example "alt" or "dummy" accounts) to send, accept, verify or complete quests with yourself, to fill group events, or to collect rewards, bonuses or gifts more than once.
• Arrange with other users to send, verify or complete quests that were not genuinely done, or to approve proof you know is not real, in order to gain rewards.
• Reuse the same proof photo across quests, or submit proof that does not show the quest being completed.
• Use automated tools, scripts, modified versions of the app, or direct access to our servers, or exploit bugs, to get around the app's rules, limits or reward mechanics. If you find a bug, please report it to [email protected] instead of using it.
• Sell, buy or trade accounts, in-app currencies or items for real money or anything of value outside the app.

In-app currencies, items and rewards have no monetary value, cannot be exchanged for money, and are not your property; they are part of a limited licence to use the app.

The app also limits rewards automatically: when the same two players exchange many quests within a short period, the rewards for further quests between them may be reduced or paused for a while. The app shows when this applies and when full rewards return.

5. Enforcement

To keep the game fair, we may review account activity for signs of a violation of section 4, for example unusually large or fast reward gains, quests repeatedly exchanged between the same few accounts, or accounts that appear to belong to the same person. If we have reasonable grounds to believe an account has broken these rules, we may take measures proportionate to the violation, including:

• removing or resetting rewards, currencies, badges, items or event placements obtained through the violation;
• restricting features, such as sending quests, verifying proof or taking part in events;
• temporarily suspending the account; and
• for serious or repeated violations, permanently deleting the account and any other accounts used for the same purpose.

Where practicable, we will tell you about a measure and the reason for it. If you think we made a mistake, contact [email protected] and we will review it.

6. Your content

You keep ownership of the proof photos, quest text, comments and messages you submit. By submitting them, you grant us a limited license to store and display that content to the people the app shows it to — the other people a quest, duel or group event involves (e.g. the sender, for verification) and, for completed quests in the Feed, your friends — as described in our Privacy Policy, solely to operate the app. We don't use your content for advertising or sell it to third parties.

7. Termination

You may delete your account at any time (see Support). We may restrict, suspend or delete accounts that violate section 4, as described in section 5, or discontinue the app entirely with reasonable notice where practicable.

8. Disclaimer and liability

The app is provided "as is." We don't guarantee it will be error-free or uninterrupted. To the extent permitted by German law, our liability is limited to intent and gross negligence; liability for death, personal injury, or claims under mandatory statutory provisions (e.g. the German Product Liability Act) is not excluded or limited.

9. Governing law

These Terms are governed by the laws of Germany. If you are a consumer, mandatory consumer protection laws of your country of residence within the EU may also apply.

10. Changes

If we make material changes to these Terms, we'll update the effective date above and, where required, notify you in the app.

11. Contact

Questions about these Terms: [email protected].